The service that connects the other fiveServices

DIGITALStrategy

Digital presence audits, customer journey mapping, search and social visibility, content architecture and conversion paths — reviewed as one system.

The approach

Most digital problems are not isolated. A website converts badly because the traffic is wrong; search visibility stalls because the content architecture is thin; a brand feels inconsistent because five channels were built by five people.

Digital strategy at Linked By Design looks across the whole ecosystem — brand, discovery, experience and conversion — and decides what should actually be done first.

  1. 01

    Audit

    Website, search, social, brand and conversion paths reviewed together.

  2. 02

    Journey

    How a customer actually finds, evaluates and contacts the business.

  3. 03

    Priorities

    A sequenced plan — what moves the number, and in what order.

  4. 04

    Execution

    Delivered by the same team, across whichever disciplines are needed.

The evidence

Across the Globe Travel Agency

A travel agency with a capable team but a digital presence that did not reflect it: an online presence that undersold the brand, an identity that had aged, and little visibility in search for the phrases customers were using.

150%
Increase in Facebook followers
120%
Increase in Instagram followers

Results documented during the engagement.

Read the full case study

Also in this issue

Other services

Back cover

Start with a conversation.

Start your project