Privacy Policy

We may collect personal and business information that you voluntarily provide, including:

• Full name
• Email address
• Telephone number
• Company or business name
• Business website
• Business and project information
• Billing information
• Payment-related information
• Website content and branding materials
• Appointment and scheduling information
• Communications with our team
• Information submitted through contact forms, questionnaires, onboarding forms, or service requests
• Other information you voluntarily provide to us

We collect this information when you contact us, request information, schedule a consultation, become a client, complete an onboarding form, or otherwise communicate with Linked By Design.

When you visit our website, certain information may also be collected automatically, including your IP address, browser and device type, operating system, referring website or source, pages viewed, time spent on pages, website interactions, approximate geographic information derived from an IP address, cookies and similar technologies, and analytics and performance information.

This information may be used to operate our website, understand how visitors use it, improve website performance, measure marketing effectiveness, and maintain website security.

We may use the information we collect to:

• Respond to inquiries and requests
• Provide website design and development services
• Provide website redesign and optimization services
• Provide SEO services
• Create and manage sales funnels and landing pages
• Provide digital marketing services
• Provide website maintenance and support
• Schedule consultations and appointments
• Prepare proposals, estimates, and service agreements
• Process payments and send invoices
• Communicate about projects
• Provide customer support
• Manage client relationships
• Deliver contracted services
• Maintain and improve our website
• Analyze website traffic and performance
• Improve our services and customer experience
• Protect our website and systems from fraud, misuse, or security threats
• Maintain business and accounting records
• Enforce our agreements
• Comply with legal and regulatory requirements

Where required by law, we will obtain appropriate consent before using personal information for purposes that require such consent.

If you provide your email address, we may use it to respond to inquiries and send communications relating to your appointments, projects, accounts, purchases, or services.

Where permitted by law, and where you have provided any consent required by applicable law, we may also send newsletters, educational content, service information, promotions, or other marketing communications.

You may unsubscribe from marketing emails using the unsubscribe link contained in the applicable email.

Unsubscribing from marketing communications will not necessarily prevent us from sending transactional or service-related communications that are necessary to provide services you have requested.

Linked By Design may provide you with the option to receive SMS or text message communications.

If you voluntarily provide your mobile telephone number and opt in to receive text messages from Linked By Design, we may send messages related to:

• Appointment confirmations
• Appointment reminders
• Responses to inquiries
• Customer support
• Project updates
• Account notifications
• Service-related communications

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. Reply HELP for assistance. You may also contact us through https://www.linkedbydesign.com.

Consent to receive SMS messages is voluntary and is not a condition of purchasing any product or service from Linked By Design.

Linked By Design does not sell or rent your mobile information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers that help us deliver SMS communications, such as telecommunications providers, messaging platforms, and technology vendors, solely as necessary to provide those services.

Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

This applies to SMS information collected through our website, contact forms, scheduling systems, CRM, onboarding forms, and customer service interactions.

We do not sell your personal information.

We may disclose information to service providers and business partners that assist us in operating our business and providing our services. These may include:

• Website hosting providers
• Domain and infrastructure providers
• CRM platforms
• Email service providers
• SMS and telecommunications providers
• Scheduling platforms
• Payment processors
• Analytics providers
• Website development tools
• Marketing technology providers
• Cloud storage providers
• Professional advisers, such as accountants or attorneys

These providers may receive information only as reasonably necessary to perform services on our behalf and subject to their respective contractual and legal obligations.

We may also disclose information when reasonably necessary to:

• Comply with applicable laws or legal processes
• Respond to lawful government requests
• Protect our rights or property
• Protect the safety of our clients, users, or others
• Investigate suspected fraud, abuse, or security incidents
• Enforce our agreements

If Linked By Design undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

Payments may be processed through third-party payment processors.

Linked By Design may not directly store complete credit card or payment card information when payments are processed by a third-party payment provider.

Payment providers process your information according to their own privacy policies, security procedures, and terms.

Linked By Design may use cookies and similar technologies to operate and improve our website.

These technologies may help us:

• Remember website preferences
• Understand website usage
• Analyze website traffic
• Measure website performance
• Improve functionality
• Identify technical problems
• Understand how visitors find and interact with our website
• Measure the effectiveness of marketing activities

Some cookies may be placed by third-party services integrated into our website.

Depending on your location and applicable law, you may be presented with options regarding certain cookies or tracking technologies.

You may also control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

We may use third-party analytics, advertising, CRM, scheduling, communication, and website technologies to help operate our business.

These providers may collect information about your interaction with our website according to their respective privacy practices.

Linked By Design is not responsible for the independent privacy practices of third-party services.

Our website may contain links to websites, platforms, or services operated by third parties.

Once you leave our website, your interactions with those services are governed by the privacy policies and terms of the applicable third party.

We encourage you to review their policies before providing personal information.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, Internet transmission, electronic storage system, or method of transmitting information can be guaranteed to be completely secure.

Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

• Provide requested services
• Maintain client and business records
• Fulfill contractual obligations
• Maintain accounting and tax records
• Resolve disputes
• Prevent fraud or abuse
• Enforce agreements
• Meet applicable legal and regulatory requirements

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

Depending on where you live and applicable privacy law, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Withdraw consent where processing is based on consent
• Request information about how your personal information is used
• Request a copy of certain personal information
• Opt out of certain communications
• Exercise other privacy rights available under applicable law

These rights are not absolute and may be subject to legal exceptions.

To submit a privacy request, please contact us using the information provided below. We may need to verify your identity before processing certain requests.

Linked By Design does not sell personal information in exchange for money.

Certain privacy laws may define “sale” or “sharing” more broadly, particularly where advertising or tracking technologies are involved.

Where applicable law provides additional opt-out rights, Linked By Design will process qualifying requests in accordance with those requirements.

Regardless of other provisions in this Privacy Policy, mobile information and SMS opt-in consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Linked By Design's services are intended primarily for businesses and adults.

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete the information.

If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.

Data protection laws in those jurisdictions may differ from those in your country.

Where required, we will process international transfers in accordance with applicable legal requirements.

We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this Policy.

We encourage you to review this Privacy Policy periodically.

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Linked By Design
Website: https://www.linkedbydesign.com
Email: info@linkedbydesign.com

This Privacy Policy should be read together with the Linked By Design Terms & Conditions.

By accessing our website or engaging our services, you acknowledge that you have had the opportunity to review both documents.